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Amy Armitage, Principal and Co-founder Delta NPD LLC
Amy Armitage is a principal and co-founder of Delta NPD LLC, a business solutions company specializing in leadership, organizational development, coaching and project management needs of new product development and product life cycle management. She helps clients create innovative and customer-focused solutions to drive measurable improvement and achieve business goals. Amy has over 20 years of professional experience as a consulting practice market leader, organizational and project management consultant, and business executive. Amy is an accomplished speaker and workshop leader for corporate conferences, associations and trade groups and has conducted webinars for Hyperion, Actuate, SmartChange, and industry groups. She has published articles on team development, behavior and organizational change for World at Work, Fairfield County Business Journal, Perform Magazine, Performance Management Magazine, and other trade journals. She has been quoted as an industry expert in the Wall Street Journal and trade press. Amy holds an M.B.A. with a concentration in organizational behavior and marketing from the Yale School of Management, where she has served as a guest lecturer, alumnae board member, and class secretary. She holds a bachelors degree cum laude from the Duke University Institute of Public Policy Sciences and has interned at the Georgetown Law Center, CBS, and the Magazine Publishers Association. She is a certified coach and organizational design specialist using the Work Style Patterns (WSP) Inventory, a tool that aligns individual work preference with actual jobs, work team requirements, and organizational structure.

Do you know how to make sure your system will be used? Can you really say that your users will adopt and adapt? Organizations don't change, people do. No matter how large a project you are taking on, the success of that project ultimately lies with each employee buying into your vision. Effective change management requires an understanding for and appreciation of how one person makes a change. Without an individual perspective, can there really be success? Learn how to get your users to love the software and the implementation. Enroll your team in transforming the business with you instead o working against you.