Скачать или смотреть Joseph A. Michelli | Transformational Leadership | Keynote Speaker | SpeakInc

Motivational Humorist, Best-Selling Author, & Business Consultant. Joseph A. Michelli, Ph.D., is an internationally sought-after speaker, author, and organizational consultant committed to helping leaders and frontline team members elevate customer experiences, enhance employee engagement, improve resilience, and achieve purposeful success.

Dr. Michelli is a New York Times #1 bestselling author of nine McGraw-Hill published books, including:

Stronger Through Adversity: World-Class Leaders Share Pandemic-Tested Lessons on Thriving During the Toughest Challenges

The Airbnb Way: 5 Leadership Lessons for Igniting Growth Through Loyalty, Community, and Belonging

Driven to Delight: Delivering World-Class Customer Experience in the Mercedes-Benz Way

Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products, and Your People

The Zappos Experience: 5 Principles to Inspire, Engage, and WOW

Prescription for Excellence: Leadership Lessons for Creating a World-Class Customer Experience from UCLA Health System

The Starbucks Experience: 5 Principles for Turning Ordinary into Extraordinary

The New Gold Standard: 5 Leadership Principles for Creating a Legendary Customer Experience Courtesy of The Ritz-Carlton Hotel Company

When Fish Fly: Lessons for Creating a Vital and Energized Workplace co-authored with the owner of the "World Famous" Pike Place Fish Market in Seattle.

Joseph holds the Certified Speaking Professional designation from the National Speakers Association (NSA). He is a member of the Authors Guild, an editorial board member for the Beryl Institute's Patient Experience Journal (PXJ), and is on the founders' council of CustomerExperienceOne. Other achievements include winning the Asian Brand Excellence Award and being named a Top Five thought leader in Customer Experience for five consecutive years. He received his master's and doctorate from the University of Southern California.

Having journeyed with a close family member through a six-year battle with breast cancer, Dr. Michelli is committed to social causes associated with curing cancer and abating world hunger.

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Joseph is in the experience business. He is committed to helping you create an impactful speaking experience that exceeds your goals and objectives. To that end, Joseph:

• Listens to key stakeholders
• Builds a draft presentation based on the input he receives
• Runs through his draft presentation to ensure no unwanted surprises
• Makes needed adjustments to his presentation draft
• Creates videos to promote your event or pique the interest of participants
• Lets you know when he arrives on the property
• Participates in audio/visual run-throughs
• Designs useable tools for participants to use post-presentation
• Follows-up to ensure the presentation had the desired impact

In short, Joseph will tailor his message to your audience, adapt to your needs, and ensure a successful, informative, inspiring, and memorable keynote, workshop, or training session.

https://www.speakinc.com/speakers/jos...

Book Joseph Michelli as a keynote speaker for your next event by contacting: [email protected] SpeakInc is a professional speakers bureau providing keynote, motivational, professional, and corporate speakers. http://www.speakinc.com/