Скачать или смотреть PERPLEXITY AI Not Sending Sign-In Email? 📧 Fix Login Code Failure, Spam Folder & Account Access 2026

Are you locked out because *Perplexity AI is not sending your sign-in email* (or one-time passcode)? This is a common issue during login or password recovery where the email never arrives, preventing you from accessing your account.

This quick, essential guide provides the exact steps to troubleshoot failed email delivery:

1. *The Spam Filter Check:* This is the #1 fix! Learn how to meticulously check both your email provider's *Spam/Junk folder* AND any local client filters (like Outlook/Gmail) for messages from `[email protected]` or `[email protected]`.
2. *Domain Whitelisting:* Find out how to *whitelist Perplexity's email domain* to prevent your email server (especially common with university or work emails) from silently blocking the login link.
3. *Connection Interference:* Troubleshoot your network. *VPNs* and certain firewall settings can interfere with the security handshake necessary for the link to be sent/opened correctly. Try temporarily disabling them.
4. *Try an Alternative Method:* If the email method fails, we recommend using an alternative, more reliable *login method* like *Sign in with Google* or *Sign in with Apple* to bypass the email delivery issue entirely.

Don't panic! Follow these simple steps to retrieve your sign-in link and get immediate access to your Perplexity AI account.

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Video Index (Time Stamps - Max 2 Minutes):
0:00 - Intro: Why you aren't receiving the sign-in email
0:25 - Solution 1: Checking Spam, Junk, and All Mail Folders
0:50 - Solution 2: Whitelisting Perplexity's Domain (Work/School Emails)
1:15 - Solution 3: Troubleshooting VPN and Security Software
1:40 - Solution 4: Using Google or Apple Sign-In Alternative
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