Скачать или смотреть Inbound Call History and Voicemail

Summary

This video covers how to manage outbound caller IDs and view inbound call details within PhoneBurner. Users can either bring their own caller ID or purchase numbers directly from PhoneBurner, organizing them into number pools.

The "Inbound" tab provides access to call history and voicemails. The call history grid displays details such as caller ID, call direction (indicated by arrows), contact information, date and time, and call duration. Users can click on contacts for quick access to their details or initiate a call directly from the interface.

Icons indicate additional features like call recordings and voicemails, where users can listen, download, or archive messages. Non-contact numbers can be added to the contact list directly from the call history screen.

Admins can also filter call data by team members and view comprehensive details on inbound and outbound activity.