Скачать или смотреть How to Set Up Cases (HR help desk) Settings in Zoho People 5.0 | Help Videos | Zoho People

Attention: Cases service has been renamed to HR help desk.

In this video, we will provide an overview of the Cases (HR help desk) service and guide you through setting up a Case Category in Zoho People 5.0. This includes configuring agents, subcategories, case references, FAQs, and SLAs to streamline employee query management and ensure timely resolutions.

★ How to Add Case (HR help desk) Category in Zoho People 5.0 ★
• 0:00 - Intro
• 0:07 - Introduction
• 0:21 - Cases Status
• 0:55 - Source of request
• 1:16 - Restrictions
• 2:38 - Feedback setup
• 4:19 - Enable or disable notifications
• 5:26 - Add cases service administrator

View our related Zoho People 5.0 help documentation: https://zurl.co/nTMJl

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