Reaction vs Response I Emotional Intelligence & Social Intelligence I Amygdala Hijack I EQ

Dr. Sandeep Atre – Founder, Socialigence (www.socialigence.net) – explains the difference between reaction and response. He discusses it through an interesting concept ‘ABC of emotion management’, where ABC stands for ‘Analyze Before Concluding’. In the video, a scenario is discussed where a boss is reactively scolding his junior on a matter without realizing that junior is actually right. And this happens because the boss hasn’t analyzed before concluding.
The rationale behind the point is rooted in neuroscience. Information reaches the response-centers of our brain through two routes. The normal road processes information in a slow yet accurate manner. However, our brain also has a subway, in which, the signals go directly to Amygdala – the center of emotional memory, as well as of emotions like fear and anger. It is impulsive and reactive. With an understanding of this intermeshing of psychology & neuroscience, the resultant ‘Emotional & Social Intelligence’ can help one follow the ABC discussed above.
Socialigence is a venture that focuses on the development of this all-important ‘Social & Emotional Intelligence’ to enrich people’s personal & professional life. Its self-paced video-based online course has globally applicable content with India-centric customization. Importantly, the language of the course is conversational (a mix of English & Hindi, with English subtitles).
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