Apple Genius Bar can't even diagnose a charging problem properly

So this story begins with an individual named John who took an iPhone to the Genius Bar because it wouldn't charge.The Genius Bar from what I was told inspected the phone and then began testing the charge port by trying several cables to see if it would charge. After 4 cables they determined that the charging port was damaged. John asked them if it could be repaired and was told that they needed to talk to another technician to see what they could do. After a few minutes the technician returned and informed John that the phone was burned out and that the lightning port destroyed the motherboard and he would have to spend $350.00 to have it repaired. The technician went on to say that he would recommend john just replace the phone with a newer one instead of repairing it. 

More details are in the video about the ridiculous claims Apple Genius Bar made to try to convince a customer to purchase a new device. This is the reason why right to repair has to exists and is so important. I know what some people are going to say, they never experienced this or this is why they don't buy Apple. The truth is neither of those statements helps solve the problem, all it does is dismiss it. It doesn't matter which company your buying a phone from, they are all doing this to some extent.

I suspect this problem effects a small percentage of phones (maybe 5-10%) This isn't the first time I have seen this with a phone or tablet. I think the determining factor is the material the clothing is made from and whether the phone is carried around in a pocket or a purse. It probably also depends on whether you put the phone in your pocket with the charge port facing up or facing down.

IF YOU HAVE HAD A SIMILAR EXPERIENCE WITH AN IPHONE OR OTHER APPLE DEVICE WITH IDIOT BAR LEAVE A COMMENT. I WANT TO HEAR ABOUT IT.

My original post for this is at the following link: https://www.tzirf.com/general-discuss...

0:01 Intro: Idiot Bar Claims
1:00 Inspecting phone for damage
2:11 Inspecting Lightning Port under Microscope
2:44 Apple ripping customer off to "repair"
3:12 Repairing lightning port (Cleaning it out)
7:36 Clean charge (lightning) port
9:00 Testing lightning port/Charge
9:58 Outro/closing comments

For additional resources & guides you can visit my website https://www.tzirf.com. It is a forum based website where I post all the repairs I am working on so that the resources are there for others to do the same repairs. If you are working on a repair and want to share it, or need help with your repair I encourage you to join and make a post.

Music: Bensound
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