Task Types | 7/21 | UPV

Título: Task Types


Descripción automática: In this video, the speaker discusses the classification of tasks in work groups with a focus on choosing appropriate communication tools for each type. The interactions within groups are divided into relationship and task interactions, with the latter used to identify suitable communication channels. The speaker introduces two approaches for task classification: the dimensional approach, which considers task inter-dependence and uncertainty dimension, and the circumplex model by McGrath, which categorizes tasks into idea generation, solution choice, negotiation/conflict solving, and execution.

The dimensional approach details task inter-dependence levels, ranging from minimal to maximum, and addresses uncertainties related to task predictability and complexity. On the other hand, McGrath's circumplex model further analyzes tasks based on cooperation levels and action types, distinguishing between planning, creativity, intellectual and decision-making tasks, and conflict resolution methods.

The video emphasizes the importance of understanding task types and complexities within a work group to select the most effective communication tool, promising to revisit these concepts in future explanations about computer-mediated communication processes. The goal is for the viewer to classify group interactions and comprehend task types to enhance communication effectiveness. References for further study are provided at the end.

Autor/a: Juárez Tárraga Amable

Curso: Este vídeo es el 7/21 del curso MOOC Interpersonal Communication Skills adapted to remote teams.    • Interpersonal Communication Skills ad...  
Inscríbete en: https://www.edx.org/es/learn/business...


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