Mindful Updates: Dynamic DNIS, IVR Speech Support, CSAT Leaderboard, Sentiment Analysis | April 2022

Описание к видео Mindful Updates: Dynamic DNIS, IVR Speech Support, CSAT Leaderboard, Sentiment Analysis | April 2022

Hear from our product team about the latest and greatest in Mindful's total experience platform.

You'll hear about Dynamic DNIS Call Target Mapping and IVR speech support for Mindful Callback, then dive into Mindful Feedback's new Leaderboard, customizable dashboard, and survey design tools for the contact center. Finally, a look at Mindful's API and data services announces the real-time metrics beta.

This is a great chance to learn more about Mindful and see what we're all about!

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More great CX content on https://getmindful.com/resources

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