Скачать или смотреть Why Culture Matters: The Real Truth About Happy Workplaces

In this episode of The Intuitive CEO Podcast, Gemma Price is joined by Kayleigh Lowe, Co-Founder of The Happy Workplace and Director of People and Culture at HubGem - one of the world’s happiest workplaces.

Kayleigh shares what leaders often get wrong about happiness at work (hint: it’s not pay rises and perks), and explains why psychological safety is the foundation for performance, confidence, and team wellbeing. Drawing on her background as a registered social worker, Kayleigh brings a deeply human lens to leadership, including the powerful belief that behaviour is communication - in workplaces, just as much as in life.

You’ll also learn how to balance empathy with accountability, what really happens to culture when a business is scaling or under pressure, and how leaders can translate values from “words on the wall” into real day-to-day behaviours.

Gemma and Kayleigh also explore the PACE model (Playfulness, Acceptance, Curiosity, Empathy) and how it transforms communication, reduces defensiveness, and builds trust in teams - plus a quick-fire round on leadership myths, favourite resources, and intuitive nudges.

If you’re a CEO, founder, leader, or culture champion who wants a workplace where people feel safe, seen, supported - and still stretched to grow - this one’s for you.

Learn more about The Happy Workplace: http://thehappyworkplace.org.uk

Key topics:
Why money only motivates up to a point
What psychological safety looks and feels like
Behaviour as communication (and what leaders miss)
Empathy + accountability without the guilt
Culture under pressure: what gets revealed
The PACE model in leadership and client conversations
How to check culture beyond surveys