How to troubleshoot wireless mouse issues in Windows | HP Accessories | HP Support

If you are having issues with your wireless mouse not functioning properly, watch this video to learn a few ways in which you can potentially fix your mouse or wireless connection. This includes troubleshooting mice with USB receiver connections as well as mice with Bluetooth connections.

Chapters:
00:00 Introduction
00:10 Check USB connection
01:10 Reset USB connection
01:44 Check Bluetooth connection
02:10 Update the hardware drivers
03:00 Reinstall Bluetooth device
03:35 Test hardware with HP PC Hardware Diagnostics

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How to troubleshoot wireless mouse issues in Windows | HP Accessories | HP Support
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