A level Business Revision - Quality Management

In this A level Business tutorial, we examine why quality is an important concept for businesses and how businesses can use quality assurance, quality control and Total Quality Management (or TQM) to ensure the quality of what they sell.

Quality management is an important topic on the A level Business syllabus for AQA, Edexcel, OCR, Eduqas and Cambridge International.

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DISCLAIMER: The methods of quality management students are required to understand can differ between exam boards, so be sure to refer to your exam board's syllabus.