Скачать или смотреть The "Frictionless" Experience is a Myth (Here's the Truth)

Everyone is chasing a frictionless customer journey, but most companies are getting it wrong. The obsession with 100% automation can actually create roadblocks for your most qualified buyers, leading to frustration and lost sales.
In this video, I break down "The Frictionless Myth" and explain why the future of customer experience isn't just AI, it's a powerful blend of AI and timely human connection.
👇 Here's what we cover:
0:00 - Why "Frictionless" is a Misunderstood Buzzword
0:06 - The Problem with 100% Automation
0:26 - The Solution: The AI-Human Blend
0:51 - How to Build Happy Customer Journeys
A truly seamless experience uses AI to nurture and qualify, but intelligently hands off to a human for the moments that matter. It's time to move beyond lead-hungry funnels and focus on creating real value and lasting relationships.
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