Скачать или смотреть ServiceNow HR: Employee Center Taxonomy and Record Producer Magic Revealed!

Unlock the secrets to creating a seamless and intuitive HR experience with ServiceNow's Employee Center! Learn how to transform chaotic HR service delivery into clarity using employee center taxonomy, record producers, and catalog items. Follow Priya's journey as she revolutionizes her company's HR portal.

0:00 Introduction: The HR Challenge
1:10 Priya's Journey: From Chaos to Clarity
2:00 Employee Center: The Backbone of HRSD
2:45 Understanding Employee Center Taxonomy
4:00 Creating a New Record Producer
5:00 Child Benefit Record Producer Example
7:30 Mapping Fields: Requested For & Service
10:00 Adding Short Description Variable
11:30 Showcasing on Employee Center: Creating Taxonomy
12:30 Service Portal & Employee Center Selection
13:30 Navigating Employee Taxonomy
14:30 Connecting Content: Catalog Item
15:30 Testing the Employee Center
16:30 Raising a Request: Child Benefit
17:30 HR Cases: Verifying the Request
18:30 Workflow & Mapping
19:30 Conclusion: Transforming HR Experience

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