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Ep. 306
Are AI voice agents the future of business communication?

Kipp and guest Flo Crivello (Founder and CEO of Lindy), uncover how AI voice agents are transforming customer interactions and the incredible potential yet to be unlocked. Learn more on the current capabilities of AI voice agents, why latency and social norms are the primary challenges, and how businesses can start small to scale faster with AI

Mentions

Flo Crivello https://x.com/altimor
Lindy https://www.lindy.ai
Amazon’s Alexa https://www.amazon.com/dp/B0DCCNHWV5?...

Timestamps

00:00 AI Voice Agents: A New Era
04:57 Gemini Flash Communication Insights
09:49 Improving AI Phone Call Coverage
14:31 Improving Latency in Voice Models
16:29 Consumer Concerns with Automated Support
22:09 Machines: Cheaper and Scalable Solutions
24:21 AI Agent Onboarding Expectations

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Resource

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‘Marketing Against The Grain’ is a HubSpot Original Podcast // Brought to you by The HubSpot Podcast Network // Produced by Darren Clarke.

About the Show
Kipp Bodnar, HubSpot’s CMO and Kieran Flanagan Zapier’s CMO, lead you down the rabbit hole of marketing trends, growth tactics and innovation. On the way you’ll pick up undiscovered strategies to give you that slight edge for success. These are not your typical twitter thread regurgitated marketing tactics that everyone is doing. These are new methods, with unfiltered examination of successful fresh ideas.