Скачать или смотреть Service Cloud | Case Management | Salesforce

****Disclaimer****
"I am not promoting any app or tool in this video, nor have I been paid to create this content. This video is for informational purposes only and was provided from my real-time experience to help other passionate learners. It should not be considered a bit of final advice or the only option available. Always research according to your needs and consume content accordingly."
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In this Video I will be discussing about Salesforce Service Cloud which is mainly about Case Management
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Note: Before watching this video kindly go through my Sales Cloud video to get an understanding of Accounts, Contacts & Chatter objects in Salesforce which is common in Service Cloud as well
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What will you learn?
1) About Service Cloud
2) Case Management in Service Cloud
3) Creating a Case
4) Editing a Case and actions performed on Case created
5) Related objects of Service Cloud with Sales Cloud
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