Скачать или смотреть What Questions To Ask About Supplier SLAs?

Understanding your supplier's Service Level Agreements (SLAs) is paramount for any travel business. This video breaks down the essential questions you need to ask to ensure clear expectations and protect your operations.

In this guide, you will learn:
► Why asking the right questions about SLAs can prevent future disputes and protect your business.
► Key areas to probe within an SLA, such as service uptime, response times, and resolution metrics.
► How to identify potential gaps or ambiguities in a supplier's SLA before committing.
► Strategies for negotiating better SLA terms to align with your business needs.


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