Artificial Intelligence (AI) has been part of our lives for quite some time, but lately you hear more and more about it. At Klippa we also use AI in our products, so we want to take you on a deep dive into what AI is, how it works and how it can be used.
Artificial Intelligence, or AI, is a term used for machines that are capable of ‘intelligent’ tasks as opposed to human intelligence, often developed by finding patterns and/or logic in big piles of data.
Use cases are endless; think of online services such as Google and Netflix helping users to find what they need. Or uses in the medical field, self-driving cars, Chat-GPT, etc.
At Klippa, we use AI for Intelligent Document Processing, meaning we can extract data from many different documents like invoices, receipts, identity documents, bank statements, price tags, and many more.
But how does AI actually work? Even though it might seem like magic, it mostly has to do with algorithms finding patterns and logic in sets of training data, and then being able to use what it’s learned in other, similar situations.
It’s important that this training data is diverse to prevent biases and generalization mistakes. Algorithms learn differently than humans and might jump to the wrong conclusions if the training wasn’t broad enough. So the AI will only be as good as the data that is fed to it.
With the ability to analyze patterns in both text and image features, AI can be used to enhance many software solutions including Klippa's Intelligent Document Processing software, DocHorizon.
DocHorizon, which utilizes AI, helps companies automate document workflows in bookkeeping, KYC, expense management, customer onboarding, capturing in-store data, and many more.
In some cases, it’s crucial to have 100% accurate data, which is almost impossible with AI alone. That is why it’s possible to include a human check in an AI-powered process, which is called Human-In-The-Loop. This means that in certain situations, a human checks the results of the AI, for example if the confidence score, showing how sure the AI is of the results, is below a certain threshold.
Are you curious to learn more about how Klippa’s AI based solutions could help improve your business processes? Get in touch via email, phone, or visit https://link.klippa.com/AIdochorizon! Or check out https://link.klippa.com/AIconsulting if you want to learn more about how you can apply AI in your business and solutions.
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0:00 Intro
0:24 What is AI?
0:40 What can AI be used for?
1:08 How does AI work?
2:48 Training the algorithm
3:35 Human-In-The-Loop
3:53 Outro
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