Скачать или смотреть App Documentation That Sells Big: 9 Tactical Tips for Marketplace Partners (S1E10)

What pages get the most traffic? If you sell apps on the Atlassian Marketplace, odds are your documentation pages are up there.

They're important for buyers to quickly learn what your app does and if it can help them. Sales

They're important for customers to get answers quickly so your app gets used and embedded into your customers' orgs.

They're important for your team, so everybody understands how your app works and how to help customers when they ask questions.

Press play on this video for tried and tested ways to make your documentation stand out and to build it in a way that makes sales AND keeps current customers happy.

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TIMESTAMPS

01:05 Write with your end-users in mind
01:47 Keep it fresh and accurate
02:44 Updating documentation with the help of the whole team
03:27 Reassure, sell, and solve
05:38 What to prioritize for New Partners
08:45 What established Partners could focus on
11:06 Use your support queries like a pro
12:50 Four words that focus on documentation
12:59 Use documentation to reduce internal friction and speed up training
15:08 Always link to to this page

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LINKS

ChartMogul – Documentation: The under-appreciated hero of SaaS – talks about the importance of documentation and goes into more detail about what great docs look like AND how they’ve improved their own docs.

https://chartmogul.com/blog/documenta...

Write The Docs – a community for people who care about documentation. Jump in and say hey!

https://www.writethedocs.org/

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🔗 Yo! Are we connected on LinkedIn? Click below and find Peter and Kate on LinkedIn.

Kate --   / kate-caldecott-01762312  
Peter --   / pgpreston  

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