Strivacity CIAM product tour: Identity verification

Verify your customers’ identity at sign-up (or at any time)!
In this video, we showcase our identity verification (IDV) capabilities designed to verify customers without friction. Strivacity makes it easy to implement effective identity verification with just a few clicks, so you can create great experiences for your customers.

In this video, you'll see how to:

- Verify users using different IDV methods: Match addresses on phone records, use credit bureau data, verify physical documents like driver’s licenses and passports, and compare "selfie" photos taken on users' phones.

- Set up identity verification with ease: Block bots, anonymous proxies, and Tor nodes; choose from common verification techniques such as phone record matching, knowledge-based questions, and document verification.

- Create visual workflows: Ensure your verification flows are just the way you want, without any coding.

- Capture customer consent: Utilize our built-in consent management within verification workflows.

- Block risky phone numbers: Identify and block non-fixed VoIP lines and phones with recently swapped SIM cards.

- Customize verification templates: Use best practice templates or create your own, including phone-based verification templates.

- Integrate customer data checks: Add data from your own apps using our plug-in library.

- Support customers efficiently: Use a helpdesk portal and custom failure messages to diagnose issues fast; manually verify identities for extra assurance.

- Control the brand and user experience: Customize messaging, look, and feel across apps, consents, email, and SMS notifications.

- Implement clicks-not-code approach: Choose verification layers, their order, and route failures and successes as needed.

Our clicks-not-code approach puts you in complete control, letting you choose which layers of verification to include, which order to perform them in, and how to route failures and successes. With identity verification baked into our platform, you don't need new contracts. Use our industry best practice templates to get going fast and customize the customer experience with 100% control of messaging and brand.

👉 Ready to experience more? Check out our library of interactive product tours at Strivacity Interactive Tours (https://www.strivacity.com/products/tour) to see how Strivacity can transform your customer identity and access management.