Finding New Revenue Streams through Upsells in Hostaway | Hostaway Webinar

Everything is getting more competitive. Costs are going up for owners and property managers. Your guests are expecting more from their stays. And you're fighting tooth and nail for good reviews.

That's why you need to be turning over ever stone you can to find new revenue streams. So in this webinar, we assembled Hostaway CEO Marcus Rader, our Chief Customer Officer Josh Loe and our VP of Product Maria Lopez to dive deep into Hostaway's upsell feature.

Learn how to set it all up and why it matters to you. Then, Marcus, Josh and Maria take questions from the audience.

If you're short on time or looking for a specific question, use the timestamps below to skip ahead 👇

00:00 | Introduction to Hostaway vacation rental software
02:22 | Five massive challenges in the vacation rental space today
05:34 | How upsells in Hostaway help you overcome challenges
14:12 | The best upsells to offer
18:05 | LIVE walkthrough — how to set up upsells in Hostaway
20:30 | Hostaway upsell best practices
24:00 | How upselling helps you enforce your guest rules
25:35 | Q&A - How do I set up upsells in Hostaway?
28:34 | Q&A - How much is TOO much when it comes to upsells?
30:18 | Q&A - Can we add an affiliate link to the guest portal?
32:19 | Q&A - How do I access the guest portal in Hostaway?
34:35 | Q&A - Does Airbnb allow Hostaway upsells?
36:02 | Q&A - How do I collect payments from upsells?
36:32 | Q&A - How do I check identification and set up rental agreements?
38:07 | Q&A - Can I control inventory with upsells?
40:08 | Q&A - Do the upsell values come through the Hostaway back-end?
40:37 | Q&A - Who keeps the profits from early check-in and late check-out?
45:35 | Q&A - How does fee pricing work for upsells in Hostaway?
46:33 | Q&A - How do I add the house manual and guidebooks to the guest portal in Hostaway?
47:36 | Q&A - Can I approve or disapprove upsells depending on inventory?
48:12 | Q&A - Can I shorten the Hostaway Guest Portal URL?
49:19 | Q&A - Should owners or property managers earn the upsell fees?
54:01 | Q&A - Can I customize the Hostaway Guest Portal layout and graphics?
55:52 | Q&A - Where can I find Hostaway YouTube instructional videos?
56:50 | Webinar wrap-up!

🔥 Still have burning questions about setting up upsells in Hostaway? Shoot us a message:

🆘 [email protected]
🙋[email protected]

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🔗 Find out how Hostaway's Vacation Rental Software boosts your business: https://www.hostaway.com/get-free-demo
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🧡 About Hostaway 🧡

Hostaway is an All-in-One vacation rental software solution for growing property managers. We provide tools to automate and simplify marketing, sales, communication, operations, reporting and accounting. Our software is different from every other PMS and Channel Manager, because it is flexible and grows with your business. It’s customizable and we provide an amazing team that helps you set it up and cheer you along your path to success.

Hostaway is also the largest marketplace for vacation rental software and tools. Our Marketplace features over 100 solutions and our team can recommend you solutions to every imaginable problem. Hostaway is privately owned and funded by a comprehensive network of VC’s and entrepreneurs.