Customer Service Executive Interview Questions and Answers In Hindi, Job Interview Preparation

Preparing for a job interview in customer service executive role? This video will prepare you for the questions and answers in Hindi. A customer support job role is dynamic and requires various degrees of smartness for one to execute it well. This video tells you what the interviewer is thinking when giving you a job. You will learn common questions and their answers, all explained in Hindi.

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Ankur will also explain you the role from his experience and give you real life examples of good customer service. The video is made from Customer Service jobs in India perspective. But can apply to BPO, CS across Asian countries and conceptually even across the globe.

Here are various parts of the video, you can skip to the parts you like directly:
00:00 Customer Service Job Interview Q&A
00:45 Q1: What does CS mean to you?
01:44 Q2: Have you ever witnessed outstanding service yourself?
03:32 Q3: Are you a people’s person?
04:51 Q4: What are your weaknesses?
06:39 Q5: How will you handle a situation where you do not have an answer to a customer question?
07:32 Q6: What is your experience with customer service tools?
08:51 Q7: Can you work night shifts? Or weekends?
09:44 Q8: What are your conflict handling skills? Have you handled conflicts?
12:28 Growth Tip from personal experience

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If you have any questions about customer service job interview, do let us know in comments. We will do our best to answer all questions.

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