The threat from within: Securing your contact centre

In today’s hyperconnected world, contact centres have become vital to business success – but they also represent a growing target for internal threats. As cyberattacks continue to evolve, the risks from malicious insiders pose a significant danger to both data confidentiality and operational stability. In this crucial webinar, co-hosted by Connect, BLOCKPHISH, and SessionGuardian, we delve into the rising threat landscape from within your contact centre.

Explore how insider threats can lead to breaches, data leaks, and reduced customer trust. Learn from cybersecurity experts about the cutting-edge strategies and technologies you need to secure your contact centre against these hidden dangers. Whether you’re a contact centre leader, cyber security professional, third-party risk manager or fraud manager, this webinar will provide you with the insights and actionable tactics you need to stay one step ahead.