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Did you know that Dexda, a new AIOps offering that can reduce alert noise by up to 80%?

Is your Level 1 incident response staff drowning in a sea of alert noise, and stuck in a reactive state where incidents are only resolved when customers complain? LogicMonitor understands that alert fatigue and alert overload is a constant struggle in IT, and can result in costly downtime and inefficiency. That's where Dexda, LogicMonitor's new AIOps solution, comes in! Dexda ingests events from LM Envision and adds context from ServiceNow CMDB to seamlessly transform millions of alerts into a handful of ServiceNow incidents using advanced ML (machine learning) techniques.

In this demo video, Ranjan Goel, Vice President of Product Management at LogicMonitor, will explain how Dexda can deduplicate and correlate disparate alerts into connected “Insights” which are automatically converted into ServiceNow Incidents with a plain English summary that speeds up MTTI (mean time to identify), MTTR (mean time to resolution) and RCA (root cause analysis)!