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Establishing service level agreements (SLA) for vulnerability remediation is a way in which an organization can set a course for achieving remediation goals on a fixed timeline.

Achieving these goals is critical for organizations who must maintain compliance.

Something to keep in mind is how a specific framework aligns to your organization’s goals because frameworks that establish compliance have their own definitions and remediation timelines.

For instance, under the Payment Card Industry Data Security Standard (PCI DSS), any vulnerability with a CVSS score (Common Vulnerability Scoring System) of 4 or higher must be remediated within 30 days of notification, whereas the Cybersecurity Maturity Model Certification (CMMC) requires remediation within 3-12 months, depending on an organization’s resources to implement repairs.

Regardless of which framework your organization follows to achieve compliance, it’s a best practice to have your timeline documented in your patch management policy.

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