Quality Function Deployment & the House of Quality - Simplest Explanation Ever

Quality Function Deployment & the House of Quality explained with an Example - Simplest Explanation Ever
How do you fulfill the ever-changing needs of the customer? Fulfilling customer expectations is an essential part of surviving and thriving as a business. Quality Function Deployment is a renowned customer-centric methodology used by organisations to meet and exceed customer expectations. In this simple video, we look at what QFD is and look into the House of Quality approach in detail. We use a simple example to populate a house of quality and simplify it.

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