Скачать или смотреть New Public Management Reforms in the Water Utility Sector

As water is one of the mainstays of human life and therefore human civilization, recent New Public Management reforms implemented in the water utility sector are worthy of further investigation and analysis. Advocates of NPM assert that the introduction of market style reforms will inevitably result in significant, across-the-board improvements in effectiveness, efficiency, economy of water services. These approaches include wholesale privatization as well as concession contracts. It was widely expected that the end results would be improvements in terms of water coverage and affordability and decreases in the leakage rate. Contrary to such expectations, the results have actually been largely indeterminate as policymakers often failed to take into consideration various relevant factors, such as the market structure, socio-economic development of its customer base, and the presence of absence of an effective regulatory regime. More importantly, the outcomes provide a cautious note regarding the continued implementation of NPM reforms.