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Syntec Adhesive For Marine and Textile – Adhesives Made To Order Syntec Industries
https://SyntecInd.com

I’m DJ Cross and I’m the sales manager for Syntec Industries in the marine division. I’m here today with Greg Rogers and Greg is the president of Birdsong Adhesives. And Greg, we’ve had a long partnership. How long have we been together? Since 2002. 2002 that’s 18 years—that’s a long time Greg! It is, it is, but a good 18 years.

Greg, I know you have all sorts of different adhesives, but tell me just a little bit about some of the adhesives you offer to a customer. The adhesives we offer to the marine industry are solvent based adhesives, flammable products. We also have some non-flammable solvent-based adhesives, we also offer water-based products. Water based mostly used in the flooring for pontoon boats, but the majority of the market will use the solvent based, for either upholstery, or carpet or headliner installation.

In the marine industry there’s a lot of different bolts, a lot of different bolt manufactures, a lot of different sub straights that need glue. That’s not a problem for Birdsong at all and being able to adhere to any of those sub straights? No, not at all. We currently bond to the common sub straights—aluminum, plywood, different types of plastic, fiberglass—the gel coated fiberglass you see the smooth side or the rough side all of those are no problem for us.

So, if a customer did have an interest in any of your glue, you’d be able to give them different options, a bunch of different price points for that glue and that sub straight? Sure, one thing that we make sure that we do is we give them a glue that will be conditioned to the needs that they have. We will assess their application and make a recommendation based on that. All of our products are HAP’s free which is very important in the industry, that is very important, and they all have low VOC’s, which is another thing that we have to learn to live with, but the lower the better. We even have some products that are zero VOC’s and HAP’s. So, we’ve got those to offer if they’re needed.

But one thing about glue is it is the most inexpensive part of the product, the boat, but it can cause heartache and cause more grief than ever if it’s not done right if it’s not selected correctly and used properly; if it fails it’s one of the first things you are going to complain about.

Well, one of the things that I like that Syntec does is how if you choose, if the customer chooses, the Syntec product and the birdsong adhesive glue to go with it we offer a program kind of an audit program, tell me a little bit about how that works.

We’ll work with Syntec’s sales staff. We’ll go up to a customer who’s interested in this program, and we will qualify their current process we don’t try to change and force them to do things different—that’s good—because there are several different ways that you can accomplish the same thing and we see that from builder to builder.

So, we’ll go in and observe their process and that’s all the way from how they store the glue, how they bring the glue to the line, how they pump the glue to wherever it needs to go, and how they use the product, and how they allow it to react to the air and how they put it together. We will qualify that, and we will insure them in writing that your current process is adequate; and then on a quarterly basis the Syntec sales team will come in and under a routine visit they will audit the process and if the process is found to be incompliance the everything’s good and if not, they will bring to management’s attention what needs to change or what should change, and management will have an opportunity to fix that.

And if they’re found to be compliant any issues that they may have in the field—delam—or whatever is related to the bonding process then there’s a warranty that covers that. Right, and I wanted to talk a little bit about that because the other good thing besides having what you just talked about and before I go into the warranty what I like about that process is the communication that exists between the builder, between Syntec, and between Birdsong.

So, anything that we need to stick to we can come to you? There ya go! Thank you. Alright, we appreciate your time today folks.

Syntec Industries
438 Lavender Dr
Rome, GA 30165
Phone: (800) 526-8428
https://www.syntecind.com

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Syntec Adhesive For Marine and Textile – Adhesives Made To Order Syntec Industries

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