Скачать или смотреть Inside Debt Collection Tech: Compliance, Growth & The Reality of Modern Collections Software

In this episode of Mo's Market Pulse, host Sara Mokaram sits down with Greg Ruffino, Sales Manager at Interprose, to explore the often misunderstood world of debt collection software and technology.

Greg shares his unique journey from working 13 years on the agency side of debt collection to transitioning into software sales. He breaks down how the collections industry has evolved, particularly with the introduction of Regulation F in 2021—the first major update to debt collection laws since the late 1970s.

Key topics covered:
How debt collection regulations finally caught up with modern technology (email, text, digital payments)
The compliance challenges agencies face and how software prevents costly human errors
Why implementation timelines for collections software can take 6-12 months
The importance of showing up consistently at industry events to build trust
How modern platforms are consolidating multiple vendor services into single solutions
Practical advice for leaders navigating compliance, technology, and growth

Whether you're in the credit and collections industry, interested in B2B SaaS sales, or curious about how niche industries modernize through technology, this conversation offers valuable insights into a market that affects millions of consumers but operates largely behind the scenes.

Connect with Greg and Interprose:
Website: https://www.interprose.com/
Greg's LinkedIn: https://www.linkedin.com/in/gregruffino

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