Panel Session Six: Preventing fraud in e-commerce
According to MerchantSavvy, cumulative losses in online payments due to fraud are expected to amount to $343 billion for merchants between 2023 and 2027. Although global card fraud has fallen slightly in recent years, the current level still equates to 6.5 cents per $100 spent on cards - double the 2014 total. As digital transactions continue to grow across sectors, fraud prevention strategies must evolve to protect not just online retailers but all businesses processing electronic payments.
In this session, we’ll explore the future of fraud prevention across the payments ecosystem, looking at the strongest fraud mitigation strategies in 2025. We’ll examine how AI-driven risk assessment, digital ID verification, and biometric authentication are shaping fraud defenses, particularly in transport, mobility, and public sector payments. We’ll also discuss how large-scale payment networks - including transit systems—are safeguarding transactions, preventing fraud, and ensuring seamless yet secure customer experiences.
Key takeaways:
Discover how best to implement advanced fraud prevention strategies using technology such as digital ID, biometrics, AI, and blockchain to safeguard consumer data, enhance e-commerce transaction security, and ensure robust protection for financial transactions.
Moderator: Angela Yore, CEO & Founder, Sky Parlour
Panellists:
Matthew White, Global Payments Lead, Clarks
Gitika Rohilla, Online Payments and Chargebacks Manager, TfL
Richard Brown, Fraud Analyst, Superdry
Craig Wordsworth, Head of Risk - Uber Payments UK, Uber
Freyja McKenna, Head of Performance Optimisation EMEA, Adyen
Brandt Hoffman, Sales Director, Fraud Services, AtData
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