Скачать или смотреть From MSP to High Touch Consultancy

In this episode, we sit down with Alan and Brian from Agilitec IT, fresh off their Pax8 Hall of Fame recognition, to explore how they’ve completely reimagined what it means to be a managed service provider in 2025.

🚀 What You’ll Learn
✅ Why Agilitec eliminated the traditional help desk
✅ The move from account managers to executive-led strategy sessions
✅ Why “all-you-can-eat” pricing doesn’t work for high-touch clients
✅ How strategic partnerships replaced internal headcount
✅ Why security is non-negotiable—and how AI is helping drive adoption
✅ How to win co-managed IT clients with enablement, not alerts

🔍 Why Watch?
The MSP landscape is evolving fast. Agilitec shows how shifting from reactive support to proactive advisory unlocks better margins, stronger client loyalty, and a more scalable model built for the AI era. If you're rethinking your service model, this conversation is a blueprint for what's next.

💬 Your Turn
How are you evolving your MSP model? Drop your thoughts or questions in the comments—let’s talk shop.

Table of Contents:
00:00 - Intro & Meet Agilitec
01:00 - Rethinking the MSP Model
06:30 - Cybersecurity Conversations That Resonate
12:00 - Tools, Automation & Value Delivery
18:30 - Strategic Partnerships Over Headcount
26:00 - AI Readiness & Building the Future Team

👇 Resources & Links
📊 Cloud Capsule – Security & Enablement Platform: https://na2.hubs.ly/y0qzRP0
📍 Blog: https://tminus365.com/agilitecs-evolu...

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