Process Strategies and Design overview in Operations Management

An Intro and Overview to the four Process Strategies in an organization, including the strategies that focus on Process, Repetitive, Product and Mass Customization. Summary on the Product-Process Matrix. Lecture structured based on Textbook "Operations Management, Sustainability and Supply Chain" 13th edition by Jay Heizer, Barry Render and Chuck Munson. Chapter 7 on Process Strategy and Design.

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