GenAI Chatbots for Energy Company

Meet Energitte and Energilbert, two chatbots revolutionizing customer service at Denmark's largest energy company.

Energitte effortlessly handles issues for Andel Energi's 1 million customers, while Energilbert, the company's internal chatbot, simplifies employee access to knowledge using generative AI.

“Human resources should prioritize tasks that enhance the customer experience and create true value, leaving routine tasks like providing invoice information to the chatbot.”
Marthine Dahl, Performance & Project Manager at Andel Energi

Listen to Marthine Dahl talking about Andel Energi’s digital journey and how they use SupWiz’ advanced AI solutions!