Скачать или смотреть Family Franchise to Freedom | Shauna Browne & Molly Maid | Businesses That Weather The Storm – Ep 5

Most people see home cleaning as a task, not a business model.

For Shauna Browne, owning two Molly Maid franchises in British Columbia has meant something much bigger. It's become a way to build stable income, create local jobs, and design a life that actually works around her family.

In this episode of Businesses That Weather the Storm, Shauna shares:
➡️ How her parents’ Molly Maid franchise shaped her view of customer service and ownership
➡️ What changed when she became the final decision-maker, responsible for both clients and staff
➡️ The real work behind scaling from one franchise to two
➡️ Why team culture is the backbone of a service business
➡️ Why it was never just about financial independence, but rather flexibility for her and her family
➡️ The support she had and what was missing when she bought the business

The advice she gives anyone considering home services: know your “why,” expect ups and downs, and learn to lead both customers and teams with consistency. This is what a resilient, service-based business looks like in practice:

👉 CHAPTERS
00:00 - Meet Shauna Browne and her Molly Maid franchises
01:01 - Growing up in a family franchise and choosing ownership
01:34 - Early challenges and learning to carry the responsibility
03:43 - Choosing business ownership to protect family time
04:54 - Previous career, mentorship from her parents, and money realities
05:50 - Culture, client relationships, and advice for new home-service owners
06:50 - Advice for new service-industry entrepreneurs

CONNECT WITH SHAUNA BROWNE
LinkedIn:   / shauna-browne-904362b  

CHECK OUT MOLLY MAID
Website: https://mollymaid.ca/
Instagram:   / mollymaidcanada_  
Facebook:   / mollymaidcanada  

NOVANTUM INSTITUTE
Novantum Institute is a business education program that helps students launch revenue-generating service businesses in under two years — with co-founders, expert mentorship, and a guaranteed path to income. Our students graduate with real clients, operational systems, and sustainable local businesses that provide stability and financial independence.
Learn more at: https://novantuminstitute.com

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