Business English Telephone Skills - Episode 02

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Business English Telephone Skills - Episode 02

In this episode, we bring you real-world examples of business telephone conversations that will help you improve your communication skills. From managing delays to addressing client issues, you’ll learn essential phrases and vocabulary for everyday business calls.

Outlines:
00:00 - Intro Music
00:04 - Call 1 Scheduling a Critical Meeting
04:17 - Call 2 Rescheduling a Meeting with Sheena
05:46 - Call 3 Reporting a Wrong Delivery to Monotronics
08:03 - Call 4 Following Up on a Delayed Delivery
10:20 - Call 5 Resolving the Delivery Error with Mr. Potter
11:53 - Call 6 Business Communication Queries
26:52 - Call 7 Planning a Visit to California
20:04 - Call 8 Virtual Meeting and Interview Introduction
22:08 - Call 9 Providing Feedback and Managing Expectations
26:58 - Call 10 Feedback on Presentation and Last-Minute Adjustments

📚 Download transcript here:
https://drive.google.com/file/d/1cuRC...

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