From Zendesk to Coupa, Reltio to ZoomInfo: Lessons in Career Transitions

Описание к видео From Zendesk to Coupa, Reltio to ZoomInfo: Lessons in Career Transitions

CX Nexus Podcast: Finding a Job in Customer Experience

Join hosts Nicole Saunders and Chris Detzel as they discuss their recent job transitions and share invaluable insights on finding new opportunities in the customer experience field.
In this episode, you'll learn:

How to prepare for a job transition in the CX industry
The importance of personal branding and LinkedIn for job hunting
Strategies for standing out during the application process
Tips for networking and leveraging connections
How to approach your first weeks in a new role
The value of creating a roadmap and strategy before starting a new position

Nicole shares her experience transitioning to a senior director role at Coupa, where she's bringing together customer marketing and community teams. Chris discusses his upcoming role as senior community manager at ZoomInfo, where he'll be building a community from the ground up.
Key takeaways:

Use LinkedIn actively to showcase your work and network
Create unique application materials, like presentations or blogs
Prepare a strategy and roadmap before starting a new job
Focus on building relationships with key stakeholders early on
Think about quick wins and long-term vision in your new role

Whether you're actively job hunting or looking to advance your career in customer experience, this episode offers practical advice and inspiration for your professional journey.
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