Скачать или смотреть Streamlining IT Processes: Stefan Kempter’s Guide to YaSM Service Management | Ep 47 | Series 1

Join Stefan Kempter in this informative episode as he shares his extensive experience and insights into optimizing ITIL and Service Management processes. With over 25 years in the field, Stefan emphasizes the importance of simplicity and adaptability in process design, advocating for a streamlined approach that aligns with the ever-evolving business and technological landscapes.

In this episode, we explore:
How have ITIL frameworks evolved, and what can organizations learn from these changes?
The significance of maintaining simplicity in Service Management processes.
Stefan's recommendations for adopting streamlined processes in IT Service Management (YaSM).

Connect with us on:
LinkedIn: Stefan Kempter link   / stefankempter  
Website: https://en.it-processmaps.com
LinkedIn: Luigi Ferri link   / theitsmpractice  
Website: http://www.theitsmpractice.com

Resources Mentioned in this Episode:
YaSM, ITIL Versions, Service Management Best Practices, Streamlined IT Processes.

Listen Here:
Spotify: https://shorturl.at/4SxRo
Apple Podcasts: https://shorturl.at/u7Veh
YouTube Playlist: https://shorturl.at/38nNi

More Resources:
Website: http://www.theitsmpractice.com
Medium: https://shorturl.at/dqLAO

Connect with Me:
LinkedIn:   / theitsmpractice  
Contact: Direct message on LinkedIn

Credits:
Sound engineering by Alan Southgate - http://alsouthgate.co.uk/
Graphics by Yulia Kolodyazhnaya