Hacking Healthcare with Generative AI | Rui Maki - Truffle Health

The healthcare industry is ripe for disruption, and Truffle Health Co-Founder Rui Maki, our guest this week, knows that generative AI is the next game-changer in the industry. Truffle Health is pioneering a new approach to healthcare access, leveraging conversational AI to simplify and improve the patient experience. Their mission? To help individuals navigate the complexities of healthcare, from understanding medical bills to maximizing insurance benefits—all through one seamless platform.

In this episode, Rui examines the challenges facing healthcare today and how Truffle Health is building a solution that empowers patients with clarity and control. We explore how technology can bridge “the incentive gap” between healthcare providers and patients, creating a more transparent and efficient system. Rui also shares the story behind Truffle Health’s creation, the role innovation plays in healthcare, and where the future of healthcare tech is headed.

If you’ve ever felt lost in the maze of medical bills and insurance jargon, this conversation will open your eyes to how technology can revolutionize the way we interact with healthcare. Tune in to hear how Truffle Health is transforming an industry in desperate need of change. https://truffle.health

Timestamps:
00:00 Intro
00:44 Rui's Background
04:29 Choosing Her Co-Founder
07:55 Starting a Company in Grad School
13:19 What Is Truffle Health?
16:17 Customer Experience Walkthrough
23:51 The Lack of Healthcare Literacy
27:22 Future Plans and Business Model
30:06 What the US Can Learn from International Healthcare Systems
36:41 Truffle Health's AI Capabilities
41:13 Memorable Moments & Advice
44:35 One Thing You Would Change?
46:16 Plugs

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Music from this Episode by ⁠Houis⁠

Hosted by Antonio DiMeglio and Leon Li

Special thanks to:
ARWA SHARIF
KAI OTOMO
NICK ARENA
WTF MEDIA
COLLECTIVE DESIGN AGENCY
JASON WONG