EP 112: A Marketer’s Take on “Just Say Yes”

Join Brian Walker in this thought-provoking episode of the Auto Repair Marketing Podcast as he delves into the controversial philosophy of “just say yes” in the auto repair industry.

Brian explores how this approach can influence your marketing efforts, customer service, and overall shop success.

He shares real-life examples of missed opportunities, highlighting the importance of proper service advisor training and the need to always look for ways to turn a “no” into a positive response.

Tune in to gain valuable insights on optimizing your shop’s phone interactions and maximizing your marketing investments.

Thank you to RepairPal for sponsoring The Auto Repair Marketing Podcast. Learn more about RepairPal at https://repairpal.com/shops