Use These Steps to Prepare for Difficult Conversations | Dr. Henry Cloud

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In this highlight, Dr. Cloud goes into part two of his session on having a difficult conversation. This one is all about preparation.

How do you bring your best and keep your fear in check when entering into a difficult conversation? First, you have to have a difficult conversation with yourself. Sometimes we do that by talking with someone that isn’t involved in the situation to bleed off that frustration. Make sure you're talking it out with someone whose only motive is the best outcome. Secondly, we need to take some time beforehand to get clear about what outcome we want. Third, we need to practice it or even write a script to keep on topic during that conversation. Bleed off all of the emotion, if you've been hurt those wounds could be fresh and you don't want to start with anger. And last, start with the end goal in mind by affirming the relationship and bringing loving, positive energy to it. Jesus said let us get the log out of our own eye first, then we can see clearly to help others.

Click here to watch part 1:    • Learn How to Create a Safe Environmen...  Use These Steps to Prepare for Difficult Conversations