How To Create a Report in ServiceNow

This tutorial will show you how to create a report in ServiceNow. Specifically, this tutorial will show you how to create a list in ServiceNow including defining which columns should be included, filters, and grouping by. The sample list created will be a list of active incidents. This tutorial will also show you how to create a time series chart in ServiceNow. The sample time series chart created will be a list of incidents created by month. This tutorial was created using a ServiceNow test instance on the Rome release.

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Timeline
0:00 - Start
0:20 - Reports to be built in this tutorial
0:50 - How to create a list type report in ServiceNow
3:00 - How to add remove columns from list in ServiceNow
5:20 - How to filter a report in ServiceNow
7:50 - How to filter a report in ServiceNow based on dates
9:55 - How to sort a report in ServiceNow
10:40 - How to group by in a ServiceNow report
11:50 - How to create a trend report in ServiceNow


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