Скачать или смотреть Transform Every Customer Interaction | Webex Calling AI innovations

See how AI transforms every stage of the customer journey with Webex Calling. From the moment a call is answered by AI Receptionist, to how AI Assistant empowers agents in real time, to how supervisors leverage insights to improve outcomes — discover how Webex uses AI to make every customer experience smarter, faster, and more personalized.
 
With Webex Calling, intelligence is built into every interaction:
 
• AI Receptionist greets callers instantly and routes them to the right agent
• Caller intent provides agents with context before they pick up
• Suggested responses help agents resolve issues faster and communicate more effectively
• Sentiment analysis shows the mood of callers in real time, allowing supervisors to proactively step in
• Supervisor analytics provide deep insights to continuously optimize customer experiences
 
Learn more: https://www.webex.com/content/dam/www...