Solving Customer's Problems - Ryan Pellet | Cherwell's Portraits of Technologists

Portraits of Technologists featuring Cherwell's Chief Customer Officer, Ryan Pellet presented by Cherwell.

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At Cherwell, we help organizations achieve their core purpose through the use of intuitive technology that enables better, faster and more affordable innovation.

Our co-founders, industry veterans who personally experienced the frustrations, disappointments and broken promises standard within the software industry, dreamed of a better kind of company. They wanted to put customers first and provide an exceptional customer experience—confident that profits and other business rewards would follow. They also wanted to build a company that would stand the test of time.

With decades of combined experience in the IT industry, our founders began by tackling the core workload of all IT departments: IT Service Management. By providing the tools needed to automate routine maintenance tasks and simplify the delivery of IT services, our technology gives IT teams the freedom to focus on business enablement and transformation.

In fact, our technology was built from the ground up—not retrofitted—to empower innovation beyond the traditional boundaries of IT. Our modern, metadata platform lets you rapidly build and refine business solutions without the need to manage code, employ costly development resources, or worry about breaking what you’ve already built when it’s time to upgrade.

Armed with unprecedented power and flexibility, Cherwell customers have automated workflow for thousands of line-of-business solutions—from Employee Onboarding to Loan Processing to Student Information Systems. And with our Enterprise Service Management mApps (merge-able applications), IT teams can download pre-built solutions into their Cherwell environment that instantly extend service management capabilities to other areas of the business, such as HR, Facilities, Information Security, and Project Management.

With each new solution designed, another Cherwell customer achieves something amazing. The question is, where will YOU go with Cherwell at your side?"