Скачать или смотреть Customer Complaints and How to Handle Them - Business Tips for Construction Professionals

http://www.homebuildingandrepairs.com... Click on This Link If Your Contractor Interested in Making More Money and Desires to Learn More about the Construction Business. If you're planning on running a successful business, you will need to pay attention to everything that your customers complain about. You will also need to pay attention to everything that your customers compliment you on. A big part of business today is adapting to change and sometimes these changes can take place faster than you can adapt. If a customer complains about something once, it might not be as big of a deal, as if your customers continue to complain about the same thing. For example: you're constantly late to all of your appointments, you're overcharging your clients, your undercharging clients or even that you smoke on their jobs. Pay attention, because these are the people who pay your bills and they can make or break your business.