CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW)

CUSTOMER SERVICE AGENT INTERVIEW QUESTIONS & ANSWERS! (How to PASS a CUSTOMER SERVICE JOB INTERVIEW) By Richard McMunn of: https://passmyinterview.com/answers-t...
#interviewquestionsandanswers #customerservice #jobinterviewtips
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DOWNLOAD 21 SUPER ANSWERS TO TOUGH CUSTOMER SERVICE INTERVIEW QUESTIONS:
https://passmyinterview.com/answers-t...
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In this video, Richard McMunn teaches you how to prepare for a customer service agent or customer service representative interview!

CUSTOMER SERVICE INTERVIEW QUESTIONS AND ANSWERS

Customer Service Interview Question No. 1: Tell me about yourself. 01:45
Customer Service Interview Question No. 2: What does customer service mean to you? 04:20
Customer Service Interview Question No. 3: What skills do you think are most important in customer service? 06:16
Customer Service Interview Question No. 4: Describe a situation when you interacted with an upset customer and how you resolved their concerns. 08:13
Customer Service Interview Question No. 5: Tell me about a time you made a mistake? 12:14
Customer Service Interview Question No. 6. What does the word empathy mean in customer service? 11:00

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CONNECT WITH RICHARD MCMUNN ON LINKEDIN.COM:
  / richard-mcmunn-coach  

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DOWNLOAD 100 SUPER ANSWERS TO TOUGH INTERVIEW QUESTIONS:
https://passmyinterview.com/100-inter...
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