Скачать или смотреть Online Shopping Scam? Get Refund + Compensation Legally!

Ordered shoes but received slippers? 😤
Seller says — “Return window is closed.”
But the law says — “You deserve compensation, not inconvenience!”

Under the Consumer Protection (E-Commerce) Rules, 2020, framed under the Consumer Protection Act, 2019, every buyer has the right to a refund or replacement if the product delivered is defective, fake, or different from what was ordered.
As per Rule 5(4) — “E-commerce entities shall not refuse refunds for defective or wrong deliveries.”
That means denying a refund by saying “policy doesn’t allow it” is illegal.

📲 If your platform ignores your complaint, visit https://edaakhil.nic.in to file a Consumer Court case online — no advocate required.
Example: In Anjali v. XYZ E-Commerce (2024), the forum ordered a full refund plus ₹10,000 compensation for a fake product.

💡 Pro Tips:
✔ Always record an unboxing video — it’s your strongest proof.
✔ File your complaint within 48 hours to the platform’s grievance officer (details are given on their website).

🛒 Online shopping isn’t wrong — not knowing your rights is!
If your order goes wrong, don’t stay silent — complain with confidence.

Follow The LexSphere — because awareness is power. ⚖️

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