How to Easily Configure Your ITSM Dashboards

Explore InvGate Service Management's ITSM dashboards with our 30-day free trial: https://hubs.ly/Q02M7Vj70

A service desk dashboard should be clear, detailed, versatile, and offer a single-glance way to get the necessary information. Otherwise, you risk mismanaging your IT assets and operations because you missed valuable data points.

You need your ITSM dashboard to:

Present information clearly and concisely.
Collect and present data in real-time.
Allow you to monitor and analyze information to be proactive and predictive rather than reactive.
Let you assess situations as they happen.

See how you can fully customize your ITSM dashboard on InvGate Service Management and start measuring your service desk KPIs quickly!

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Key moments:
00:00:00 Introduction
00:01:14 Sharing dashboards
00:01:53 Basic elements
00:02:45 Filters
00:03:15 Customizing dashboards
00:05:08 Manage your data
00:07.36 Pre-built options
00:08:18 Conclusion
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You can find more information on InvGate Service Management here: https://hubs.ly/Q02M7VXM0

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tarting October 7, 2024, InvGate Service Desk is called InvGate Service Management. For more information, click here: https://blog.invgate.com/invgate-evol...

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