Fix an Amazon Product Listing with Error Code 8541 - Goat Consulting

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You are likely on this page because you went to update a product listing and ran into error code 8541 and you want to know how to resolve it. As an Amazon seller, knowing how to troubleshoot different errors will help you mitigate risk and resolve listing issues quickly. Error code 8541 on Seller Central means that there is a conflict between your submitted information and what Amazon has saved. This error can occur on any attribute but is most frequently seen when trying to update core product information like Product Type, Item Name/Title, Brand Name, Manufacturer, and Model Number. This post will what error code 8541 is, how to fix error code 8541 and a strategy for preventing Amazon error code 8541.

The specific code you will see when trying to make a product listing improvement to your listing details is the following:
Error Code 8541: The SKU data provided is different from what's already in the Amazon catalog. The attribute value data provided matches ASIN X, but the following data is different from what's already in the Amazon catalog.
Amazon error code 8541 is a matching conflict error that occurs when an attribute value submitted from your account does not match with information Amazon has already accepted and published for the ASIN. When this error occurs Amazon rejects your attribute submission. To resolve the error, Amazon requires you to adjust your submission to match their accepted attribute at which point the conflict is resolved. This error can occur when updating information manually in the edit product menu or when using an inventory file.

There are two approaches that can be taken to fix the Amazon error code 8541: fixing manually through product edit or through seller central case management.
Fixing Amazon Error Code 8541 Through Manual Product Edit
To resolve error code 8541 you need to update Amazon’s on-hand attribute value to our submitted attribute value. The error code 8541 can occur on different attributes but we will walk through the example of the process for resolving an error code 8541 on the Product Name or Title attribute. This process can be applied to any other attribute where this error is reported.
Navigate to your Manage Inventory, find your product and hit the Edit button
Under the Product Identity section update the title to your desired improved contribution
Check to see if error code 8541 is reported
If the error code is still reported, continue to update the title to closely match the original title until the error code is not displaying
Continue to update the title until you are able to match the desired title contribution that complies with Amazon’s product listing guidelines
If you encounter error code 8541 while adding additional terms to your submitted attribute, try making a more minor edit to see if that resolves the error.
Fixing Amazon Error Code 8541 Through Case Management
If you are unable to resolve the error code 8541 manually, you can open a contact support case. When opening this ticket include error 8541, the attribute (product name), and the new proposed product name you are trying to update in the description. Continue to coordinate with Amazon seller support to understand the best path forward to resolving the error code.
It is important to make necessary adjustments to your process selling on Amazon to mitigate risk and issues and prevent problems or error codes such as 8541 to happen in the first place. A common issue that drives Amazon error codes is the use of duplicate or incorrect use of Amazon Product ID UPCs or GTINs. Using registered GTINs will help decrease the chance that incorrect attributes are saved and attributed to your products. Amazon also has category-specific content rules and guidelines. If your new attribute does not follow these guidelines, that may prevent the value from being accepted by Amazon. Be sure to review the category's content policies to ensure your submitted attribute is within Amazon's Terms of Service, Selling policies and code of conduct.

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