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Discover how to fix the `404 error` when trying to access raw files stored on Cloudinary in Django admin. Learn about possible storage issues and Cloudinary restrictions.
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Resolving the 404 Error When Accessing Raw Files in Django Admin with Cloudinary

If you're working with Django and using Cloudinary for file storage, you might encounter an issue where trying to open raw files leads to a frustrating 404 error. This problem can arise from improper configurations or even restrictions placed by Cloudinary on certain file types. In this guide, we’ll explore the potential reasons for this error and guide you through the solution step-by-step.

Understanding the Configuration

Before diving into solutions, it’s important to understand the configurations that you have implemented in your Django project. Here’s a breakdown of the relevant parts:

settings.py Configurations:

You’ve defined your static and media URLs.

Specified the storage for media and raw files using Cloudinary.

[[See Video to Reveal this Text or Code Snippet]]

urls.py Setup:

Integrated the Django admin and CKEditor uploader paths while serving media files.

[[See Video to Reveal this Text or Code Snippet]]

models.py Definition:

You created a model that stores files using RawMediaCloudinaryStorage.

[[See Video to Reveal this Text or Code Snippet]]

Possible Reasons for the 404 Error

Now that we’ve established the initial configurations, let’s identify why you might be experiencing a 404 error when accessing files:

Cloudinary's Handling of PDF Files:
Cloudinary may treat certain file types, such as PDFs, differently. They may need to be uploaded or accessed as image files for compatibility within your Django project.

Restrictions on Cloudinary Free Accounts:
It's important to note that Cloudinary has recently updated their security policies. For free accounts, they might restrict the delivery of specific file types, such as PDFs or archives. While you can still upload these files, accessing them directly may lead to issues.

Solutions to Try

To solve the 404 error, follow these recommendations step-by-step:

1. Upload PDFs as Images

Try changing how you upload the PDFs in your Django forms. Although it may seem unconventional, ensure the files are recognized as images during the upload process. This change can sometimes resolve accessing issues.

2. Contact Cloudinary Support

If you’re still facing issues, especially with a free account, reach out to Cloudinary's support. Provide your cloud name and explain your use case. They may lift restrictions or provide tailored advice to resolve your specific case. Contact them at:

Email: support@ cloudinary.com

Conclusion

Encountering a 404 error can be quite challenging, especially when you're unsure about whether it's due to your configurations or external restrictions. By following the steps outlined above, you should be able to resolve the issue and streamline your file handling in Django admin using Cloudinary.

Feel free to share your experiences or solutions that worked for you in the comments below! We love hearing how our community solves common problems.