Скачать или смотреть How to Anonymize Data in Zendesk with the GDPR Compliance App

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If you need to comply with GDPR and other data privacy regulations in Zendesk, this video is for you! Today, we’ll walk you through how to anonymize personal customer information—while keeping essential business data intact for your records—using the GDPR Compliance app. This ensures you meet privacy requirements without losing valuable customer history.

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Time codes:
«0:00 - Intro»
«0:23 - Set up anonymization preference preset»
«1:07 - Anonymizing from the ticket»
«1:46 - Find the anonymized item»
«1:52 - Anonymizing from the end-user profile»
«2:07 - Anonymizing from Ticket or Contact lists»